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Shipping Policy – Aircura

At Aircura, we are committed to delivering your order quickly, safely, and efficiently. Below is our current shipping policy for all purchases made through our store in Indonesia.

Shipping Coverage

We currently only ship within Indonesia. Orders placed for delivery outside Indonesia will be cancelled and refunded.

Processing Time

• All orders are processed within 1–2 business days.

• If the product is not on stock we will let you know the expected delivery date.   

• Orders are not shipped or delivered on weekends or public holidays.

• You will receive a confirmation email once your order has been processed and dispatched.

Shipping Rates & Delivery Times

We offer standard and express shipping options throughout Indonesia, including Bali, Java, Sumatra, Kalimantan, and other regions.

Shipping times may vary due to weather, customs, or regional access.

Shipping Partners

We work with trusted national courier services to ensure your package arrives on time and in excellent condition.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment on the courier’s website.

Local Pickup

Customers located in Bali can choose free local pickup from our store:

📍 Aircura Showroom & Warehouse
[Insert address]
Pickup hours: Mon–Fri, 09.00–17.00

Delivery Issues

If you experience any problems with shipping or delivery, please contact our support team immediately:

📧 info@aircura.co.id
📞 0821 25 88 15 90